Telephone: 01952 380353

Email: kinshipenquiries@telford.gov.uk

When you contact us by phone or email, we may need to record and store your details on our secure system. This helps us provide the right support and keep accurate records of the help you receive. Your information will be handled in line with data protection laws and our council’s privacy policy.

Citizens Advice  

Adviceline (England): 0800 144 8848 (9am to 5pm, Monday to Friday) 

Telford address for drop ins: Suite 4, Syer House, Stafford Court, Stafford Park 1, Telford, Shropshire, TF3 3BD (Monday, Wednesday and Friday from 9am to 4:30pm) or Wellington Library, Larkin Way, TF1 1LX (Tuesday and Thursday at 10am to 4pm) 

Telephone: 0808 278 7988 (Monday to Friday, 9am to 4:30pm)  

Please visit the Citizens Advice website for further support locations. 

Family Connect  

Telephone: 01952 385385 (Monday- Friday 9am -5pm) 

Text back service: 07908680320  

Email: familyconnect@telford.gov.uk 

Family Hubs 

Telephone: 01952 385385 

Email: telfordfamilyhubs@telford.gov.uk 

Family Rights Groups 

Free Advice Line: 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays) 

Admin Telephone: 020 7923 2628

Kinship UK 

Telephone: 03300 167 235 9am to 5pm, Monday to Friday. 

Email: info@kinship.org.uk 

SEND Team 

Telephone: SEND Team Contact List 

Email: SENDandInclusion@telford.gov.uk 

Telford and Wrekin Leisure  

Telephone: 01952 382621 (Monday – Friday 9am-5pm) general enquiries 

Email: leisure@telford.gov.uk 

Telford & Wrekin Libraries

Telephone: 01952 382915

Telford Mind 

Telephone: (07434) 869248 

Email: talk2@telford-mind.co.uk 

Virtual School Team  

Email: virtualschool@telford.gov.uk